Retirement Life Coach Community Terms of Use.


The Terms of Use relate to all websites owned and operated by Retirement Life Plan, LLC (collectively “the sites”, “we”, “us”, “our”), including retirementlifeplan.com. Retirement Life Plan offers a Community Connect and Business Boost packages for the Retirement Life Coach Community (hereinafter referred to as the Community), which include opportunities to list events on our events page and a profile in our Directory of Retirement Life Coaches (hereinafter referred to as the Directory). The Retirement Life Plan Service, hereafter referred to as “the Service” or “the Services”, is operated by Retirement Life Plan, LLC. 

This Coach Terms of Use applies to all members who register for, apply for, or have received approval of their membership as a member in the Retirement Life Coach Community, and will be referred to herein as a “Coach” or “Coaches”. The Coach Terms of Use applies in addition to, not in place of, Retirement Life Plan’s general Terms of Use.

Retirement Life Plan (www.retirementlifeplan.com or “the Website” or “the Site”) 

Account Eligibility

To access the Retirement Life Coach Community you must meet the following requirements: a) Successfully qualify for and complete the Retirement Life Coach Certification, and b) Enroll as a member of the Community Connect or Business Boost package.

To be listed as a Coach in the Directory of Retirement Life Coaches or to list events on our events page, you must meet the following requirements: a) Successfully qualify for and complete the Retirement Life Coach Certification, and b) Enroll as a member of the Business Boost package.

Account Registration

The Community is hosted on the third party website, www.thinkific.com. You will have registered and created an account on www.thinkific.com when registering for the Retirement Life Coach Certification. You may be automatically enrolled in Community Connect upon completion of the Retirement Life Coach Certification. If you are not automatically enrolled, or you would like to become a member of Business Boost, you can register for these packages using your existing account on www.thinkific.com.

Once registered, you are solely responsible for maintaining the confidentiality of your login information and for restricting access to your account. Any activities conducted through your account are your responsibility. Please note that sharing login credentials, materials, or any other content from the Retirement Life Coach Community or the Business Boost package with unauthorized parties is strictly prohibited and may result in the suspension or termination of your account.

Service Description

Retirement Life Plan provides a platform with resources and information to support non-financial preparation for retirement, both for individuals in the retirement transition and for professionals or employers looking to support others. Our goal is to connect people with tools, information and services to support their specific needs. Our products and services include but are not limited to:

  • Retirement Life Coach Certification: A virtual course designed for trained or experienced coaches to develop specialized knowledge and strategies for supporting clients with preparing for or adjusting to non-financial aspects of retirement.

  • Retirement Life Coach Community - Community Connect: An exclusive online community for Certified Retirement Life Coaches to connect, collaborate, and grow. This includes access to discussion boards, a library of resources, and quarterly webinars designed for coaches to collaborate and learn from one another.

  • Retirement Life Coach Community - Business Boost: A premium membership that includes Community Connect and provides benefits, such as quarterly special topic webinars/ workshops, a listing in the Directory of Retirement Life Coaches with a unique profile URL, and opportunities to list events on the website.

    • Directory of Retirement Life Coaches: A public-facing directory where Certified Retirement Life Coaches can create personalized profiles to showcase their expertise and services. Prospective clients can search this directory to find and contact coaches who they would like to connect with.

Please note that while we strive to offer high-quality resources and services, Retirement Life Plan does not guarantee any specific outcomes, including the number of clients or leads generated through the Directory.

Fees and Payments

Membership Fees:
Coaches are automatically enrolled in Community Connect for one year upon completing the Retirement Life Coach Certification. After this one-year period, continued access to Community Connect’s features requires enrollment in a paid membership. Membership fees are collected annually, in advance. To ensure continuous service, Retirement Life Plan automatically renews all paid memberships upon expiration. However, Coaches may choose to cancel automatic renewal at any time by adjusting their settings.

Coaches who do not renew their membership by the expiration date will be removed from the Community and will no longer have access to its features. We communicate renewal periods via the “Upgrade / Billing” page, the “Dashboard” page, and through email notifications before the subscription renewal. Upon entering into this Agreement, Coaches acknowledge that their account is subject to automatic renewals as described.

Payments will be automatically processed via the Coach’s provided payment method, with confirmation emailed after each billing cycle. We reserve the right to modify fees or introduce new charges with a THIRTY (30) DAY notice, which may be provided by email.

Prorated Discount for Business Boost Upgrade:
If you are currently a paid member of Community Connect, we offer a prorated discount when upgrading to Business Boost. This discount reflects the unused portion of your Community Connect membership. For instance, if you paid for Community Connect on January 1 and upgrade to Business Boost on February 1, you will receive a prorated discount for the amount you paid for the period from February 1 through December 31. Please note, this discount does not apply to those who received complimentary access to Community Connect for one year. For more information or to apply for an upgrade, please contact us at hello@retirementlifeplan.com.

Cancellation & Refunds:
If the Coach cancels their membership before the expiration date, the Coach will continue to have access to the Community until their next renewal date. The cancellation will take effect immediately after their next renewal date, and no further charges will be made. No refunds will be issued for the unused portion of the subscription. Please refer to our Refund Policy for more details.

Additional Services:
Fees for additional services will be quoted separately. All fees are listed in US dollars and must be paid in full upon agreement.

Accurate Information:
Coaches are responsible for providing accurate billing and contact information. This information must be updated within THIRTY (30) DAYS of any changes. Failure to provide accurate details may result in termination of membership. If false or fraudulent contact information is provided, we reserve the right to terminate the Coach's membership.

Coach Conduct and Responsibilities

Throughout your membership with the Retirement Life Coach Community, you represent, warrant, and agree to the following:

  • Professional Conduct: You will maintain a high standard of care in all interactions, equivalent to those required by your professional associations (i.e., International Coaching Federation).

  • No Medical or Legal Advice: You will not provide medical, mental health, or legal advice unless you are licensed to do so, and you must comply with all applicable laws and regulations.

  • Confidentiality: You agree to keep all information that you learn or discover from your own coaching services as completely confidential, and shall not disclose this information to anyone without the permission of your client. Exceptions to this are situations where: (a) you are required by law; or (b) an imminent risk to someone may be involved.

Coach Disclaimer of Warranty and Limitation of Liability

All users of Coach services, whether it is the Coach member or the recipient of the Coach’s services (the “Recipient”) do so at their own respective risks. Under no circumstances will Retirement Life Plan, their affiliates and respective officers, directors, shareholders, employees, sub-contractors or agents be liable for any indirect, incidental, consequential, special, punitive or exemplary damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage), however it arises, whether in action of contract, negligence or other tortious action, or arising from the Services or any other use of this Website.

As a Coach, you acknowledge and agree that Retirement Life Plan disclaims any liability with respect to any claim, suit or action brought by a user in connection with the provision of any coaching services by you through the Website and you agree to indemnify and hold us harmless in connection with any such claim and any damages or expenses arising therefrom. We will not be liable for enforcing any Agreement that was made between you and any Recipient or other member, including fee agreements. You further acknowledge that you will solely be responsible and liable for any damages to any member to whom you provide coaching services and where that member suffers damages arising from or connected to such services. In the event of a dispute regarding any transaction conducted through the Website, you hereby release Retirement Life Plan and its affiliates, and their respective officers, directors, shareholders, employees, sub-contractors and agents from all manner of actions, claims or demands and from any and all losses (direct, indirect, incidental or consequential), damages, costs or expenses, including, without limitation, court costs and attorney's fees, which you may have against one or more of the above.

Retirement Life Coach Directory & Event Listings

By participating in the Retirement Life Coach Directory or by submitting events to list on the events page of our Site, you acknowledge and agree to the following:

  1. General Acknowledgement

    1. No Guarantees: Participation in the directory does not guarantee any clients or financial results. Retirement Life Plan makes no representations, warranties or conditions, whether express, implied or collateral, as to number or frequency of client referrals made available to you through the Services.

    2. Client Engagement: You are responsible for managing your client relationships, including collecting payments. We are not responsible for your agreements with clients.

    3. Certification Requirement: You must be certified with Retirement Life Plan, LLC as a Retirement Life Coach.

    4. Compliance with Rules: You agree to comply with any additional rules or terms we may introduce regarding the use of the Website and participation in the Directory.

    5. Right to Refuse: Retirement Life Plan reserves the right to refuse the Services, including the Directory and Event Listings, and to remove profiles or listings at any time, at our sole discretion.

  2. Submissions

    1. Accurate Profile Information and Maintenance: You are responsible for keeping your profile accurate and up-to-date on an annual basis, and for submitting accurate and up-to-date information on the events you submit for listing. You will not make misrepresentations or create a misleading event listing or profile in the Directory. All information regarding your skills, qualifications, background, and certifications must be true, accurate, current, and complete. You are responsible for contacting us when updates are needed at hello@retirementlifeplan.com.

    2. License for Marketing: You grant us an worldwide, transferable, fully-paid license to use your picture, bio, and any materials you submit for marketing and other business purposes related to the Directory or the events page on our Site.

    3. Profile Updates: You may update your profile two times per year. If you feel more revisions are needed, please contact us at hello@retirementlifeplan.com.

    4. Event listings: You may list up to five events per year. You may request additional event listings for an additional fee by contacting us at hello@retirementlifeplan.com

    5. One Profile: You may only maintain one profile within the directory.

  3. Public Availability & Interactions

    1. Contact Information: By using the Directory, or by submitting an event listing, you understand that the contact information you provide for your profile or event listing may be made publicly available on the internet. You assume all risk when using the Services, including but not limited to all of the risks associated with any online or offline interactions with others, including consultations with Clients procured through the Site. 

    2. Client Verification: You understand that Retirement Life Plan is unable to guarantee the accuracy of information provided to you by prospective Clients, and that Retirement Life Plan is unable to confirm that any user is who he or she claims to be. Retirement Life Plan does not warrant and is not responsible for ensuring that users of the Services are in compliance with the Terms of Service. You agree to take all necessary precautions when communicating with or meeting individuals through the Services.

  4. Disclaimer of Warranty and Limitation of Liability

  • Risk and Responsibility: Coaches and clients alike use the platform at their own risk. Retirement Life Plan, LLC its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of business, revenue, profits, or data.

  • Indemnification: As a Coach, you agree to indemnify and hold us harmless from any claims, suits, or actions arising from your coaching services. We are not responsible for enforcing any agreements between you and your clients, including fee arrangements.

  • Client Disputes: You assume all responsibility for disputes related to your services. In the event of a dispute, you release Retirement Life Plan, LLC and its affiliates from all claims or demands, including court costs and attorney's fees.

Materials Provided by You to the Website

Retirement Life Plan does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to any Website or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submission you are granting Retirement Life Plan, our affiliated companies, and necessary sub-licensees an irrevocable, worldwide, transferable, fully-paid license and permission to use your Submission in connection with the operation of this Website and their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Retirement Life Plan, LLC is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Retirement Life Plan’s sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Termination & Suspension

Termination by You
You may terminate your participation in the Community at any time by setting your subscription to no longer renew. Upon the subscription expiry date, you will no longer have access to the features included with the Community. Any profiles in the Directory or events on the events page of our Site will be removed. If you wish to have your profile or event listing removed earlier than the subscription expiry date, you may notify us with a request at hello@retirementlifeplan.com.

Termination or Suspension by Us
We reserve the right to suspend or terminate your access to the directory or any related services, without prior notice, under the following circumstances:

  • Violation of Terms: If you breach any provisions of these Terms of Use, including failing to comply with the standards of conduct or providing false or misleading information.

  • Non-Payment: If you fail to make required payments or are delinquent in paying any fees associated with your membership.

  • Inappropriate Conduct: If we determine, in our sole discretion, that your actions are inappropriate, abusive, defamatory, or otherwise harmful to the community or our business.

  • Legal or Regulatory Reasons: If required to do so by law or in response to a legal request or court order.

Effect of Termination
Upon termination of your membership or suspension of your access, the following will apply:

  • Profile Removal: Your profile and all related content will be removed from the directory.

  • No Refunds: Any fees paid prior to termination are non-refundable unless otherwise required by law.

  • Outstanding Obligations: Termination or suspension does not relieve you of any obligations you may have incurred prior to termination, including payment of any outstanding fees or any liability arising from services provided to clients.

  • Continued Liability: Even after termination, certain provisions of these Terms of Use will continue to apply, including but not limited to provisions relating to confidentiality, limitation of liability, and indemnification.

Intellectual Property

The Coach agrees that the Materials, the Course, the Website, and any other Services provided by Retirement Life Plan are the property of Retirement Life Plan, including all copyrights, trademarks, trade secrets, patents, and other intellectual property ("Company IP"). The Coach agrees that the we own all right, title and interest in and to the Retirement Life Plan IP and that The Coach will not use the Retirement Life Plan IP for any unlawful or infringing purpose. The Coach agrees not to reproduce or distribute the Retirement Life Plan IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLs), without express written permission from Retirement Life Plan.

General Provisions

NO AGENCY, PARTNERSHIP OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Coach and Retirement Life Plan as a result of this Agreement. No Party has any authority to bind the other to third parties.

FORCE MAJEURE: We are not liable for any failure to perform due to causes beyond our reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.

ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under this Agreement, including e-mail or fax. For any questions or concerns, please email us at the following address: hello@retirementlifeplan.com

ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by you. Should this Agreement, or the rights granted hereunder, by assigned, sold, leased or otherwise transferred by Retirement Life Plan, the rights and liabilities of Retirement Life Plan will bind and inure to any assignees, administrators, successors, and executors.

To review Retirement Life Plan’s general Terms of Use, visit www.retirementlifeplan.com/terms-of-use